It’s important to make sure you are using the correct USB cable connected to the correct USB port. The vast majority of “No Devices Found” reports are attributed to using the wrong USB cable/USB port, or using a faulty cable.
The Cronus Zen ships with the following cables:
36″ Braided mini-USB Cable
36″ Braided micro-USB Cable
12″ Braided micro-USB Cable
We recommend using third-party cables for extra length and lifespan.